Legal

Privacy Policy

How we collect, use, and protect your information.

Last Updated: June 11, 2026

1. Introduction

Illumination Works, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.Illumin.shop (the "Site") or interact with us through other channels.

Please read this policy carefully. By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Contact Information: Name, email address, phone number, company name, and mailing address when you fill out forms on our Site or contact us.
  • Inquiry Details: Information about your project, service interests, or other content you submit through our contact forms.
  • Communication Records: Records of your correspondence with us, including emails and phone conversations.

Information Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our Site.
  • Cookies & Similar Technologies: We may use cookies, web beacons, and other tracking technologies to improve your experience and analyze Site usage.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries, requests, and provide customer support.
  • To deliver the services you have requested or contracted.
  • To improve and personalize your experience on our Site.
  • To send administrative information, including updates to our terms, policies, and service changes.
  • To comply with legal obligations and protect our rights.
  • To analyze Site usage and trends to improve our offerings.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your personal information includes:

  • Consent: Where you have given clear consent for us to process your data for a specific purpose.
  • Contractual Necessity: Processing necessary to fulfill our obligations under a contract with you.
  • Legitimate Interests: Processing that is necessary for our legitimate business interests, provided your rights do not override those interests.
  • Legal Compliance: Processing necessary to comply with applicable legal obligations.

5. Disclosure of Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, email delivery).
  • Legal Requirements: When required by law, court order, or governmental regulation.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
  • With Your Consent: When you have given us explicit consent to share your information.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions.
  • Restriction: Request that we restrict the processing of your information in certain circumstances.
  • Data Portability: Request that we transfer your information to another service provider.
  • Objection: Object to the processing of your information based on our legitimate interests.
  • Withdrawal of Consent: Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the information provided in Section 11 below. We will respond to your request within the timeframes required by applicable law.

9. Cookies

Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device. You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

We use the following categories of cookies:

  • Essential Cookies: Necessary for the basic functioning of the Site.
  • Analytics Cookies: Help us understand how visitors use the Site.
  • Functional Cookies: Remember your preferences to enhance your experience.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Ohio and the United States of America, without regard to its conflict of law provisions.